NOTE:

Between mid October 2019 and mid February 2020 everyone in the Army was migrated to use their PIV Authentication certificate for Email access. You no longer use the Email certificate for Enterprise Email or any CAC enabled websites

Mac users who choose to upgrade (or already have upgraded) to Mac OS Catalina (10.15.x) will need to uninstall all 3rd Party CAC enablers per https://militarycac.com/macuninstall.htm AND reenable the built in smart card ability (very bottom of macuninstall link above)

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If you purchased your Mac with OS Catalina (10.15.x) already installed, you can skip the uninstall part above and follow the instructions below.

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6 'high level' steps needed, follow down the page to make this a painless systematic process

How to utilize your CAC on a Mac. CAC ON YOUR Mac INSTALL CHECKLIST PAGE. NOTE: Between mid October 2019 and mid February 2020 everyone in the Army was migrated to use their PIV Authentication certificate for Email access.

1.Is your CAC reader 'Mac friendly'?
2.Can your Mac 'see' the reader?
3.Verify which version of Mac OS you have
4.Figure out which CAC (ID card) you have
5.Install the DoD certificates
5a.Additional DoD certificate installation instructions for Firefox users
6.Decide which CAC enabler you want to use (except for 10.12-.15)

Step 1: Is your CAC reader Mac friendly?

Visit the USB Readers page to verify the CAC reader you have is Mac friendly.

Visit the USB-C Readers page to verify the CAC reader you have is Mac friendly.

'Some, not all' CAC readers may need to have a driver installed to make it work.

NOTE: Readers such as: SCR-331 & SCR-3500A may need a firmware update (NO OTHER Readers need firmware updates).

Information about these specific readers are in Step 2

Step 2: Can your Mac 'see' the reader?

Plug the CAC reader into an open USB port before proceeding, give it a few moments to install

Step 2a: Click the Apple Icon in the upper left corner of the desktop, select 'About This Mac'

Step 2b: Click 'System Report..' (button)

Step 2c: Verify the CAC reader shows in Hardware, USB, under USB Device Tree. Different readers will show differently, most readers have no problem in this step. See Step 2c1 for specific reader issues.

Step 2c1: Verify firmware version on your SCR-331 or GSR-202, 202V, 203 CAC, or SCR-3500a reader. If you have a reader other than these 5, Proceed directly to step 3

Step 2c1a-SCR-331 reader

If your reader does not look like this, go to the next step.

In the 'Hardware' drop down, click 'USB.' On the right side of the screen under 'USB Device Tree' the window will display all hardware plugged into the USB ports on your Mac. Look for “SCRx31 USB Smart Card Reader.” If the Smart Card reader is present, look at 'Version' in the lower right corner of this box: If you have a number below 5.25, you need to update your firmware to 5.25. If you are already at 5.25, your reader is installed on your system, and no further hardware changes are required. You can now Quit System Profiler and continue to Step 3.

Step 2c1b-SCR-3500A reader

If you have the SCR3500A P/N:905430-1 CAC reader,you may need to install this driver, as the one that installs automatically will not work on most Macs. Hold the control key [on your keyboard] when clicking the .pkg file [with your mouse], select [the word] Open

Step 3: Verify which version of MacOS do you have?

(You need to know this information for step 6)

Step 3a: Click the Apple Icon in the upper left corner of your desktop and select 'About This Mac'

Step 3b: Look below Mac OS X for: Example: Version 10.X.X.

Step 4: Figure out which CAC (ID Card) you have

(You need to know this information for step 6)

Look at the top back of your ID card for these card types. If you have any version other than the six shown below, you need to visit an ID card office and have it replaced. All CACs [other than these six] were supposed to be replaced prior to 1 October 2012.

Find out how to flip card over video

Step 5: Install the DoD certificates (for Safari and Chrome Users)

Go to Keychain Access

Click: Go (top of screen), Utilities, double click Keychain Access.app

(You can also type: keychain access using Spotlight (this is my preferred method))

Select login (under Keychains),and All Items (under Category).

Download the 5 files via links below (you may need to <ctrl> click, select Download Linked File As.. on each link) Save to your downloads folder

Please know.. IF You have any DoD certificates already located in your keychain access, you will need to delete them prior to running the AllCerts.p7b file below.

https://militarycac.com/maccerts/AllCerts.p7b,

https://militarycac.com/maccerts/RootCert2.cer,

https://militarycac.com/maccerts/RootCert3.cer,

https://militarycac.com/maccerts/RootCert4.cer, and

Double click each of the files to install certificates into the login section of keychain

Select the Kind column, verify the arrow is pointing up, scroll down to certificate, look for all of the following certificates:

DOD EMAIL CA-33 through DOD EMAIL CA-34,

DOD EMAIL CA-39 through DOD EMAIL CA-44,

How To Trust An App On Macbook Pro

DOD EMAIL CA-49 through DOD EMAIL CA-52,

DOD EMAIL CA-59,

DOD ID CA-33 through DOD ID CA-34,

DOD ID CA-39 through DOD ID CA-44,

DOD ID CA-49 through DOD ID CA-52,

DOD ID CA-59

DOD ID SW CA-35 through DOD ID SW CA-38,

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DOD ID SW CA-45 through DOD ID SW CA-48,

DoD Root CA 2 through DoD Root CA 5,

How

DOD SW CA-53 through DOD SW CA-58, and

DOD SW CA-60 through DOD SW CA-61

NOTE: If you are missing any of the above certificates, you have 2 choices,

1. Delete all of them, and re-run the 5 files above, or

2. Download the allcerts.zip file and install each of the certificates you are missing individually.

Trust

Errors:

Error 100001 Solution

How To Trust An App On Mac Catalina

Error 100013 Solution

You may notice some of the certificates will have a red circle with a white X . This means your computer does not trust those certificates

You need to manually trust the DoD Root CA 2, 3, 4, & 5 certificates

Double click each of the DoD Root CA certificates, select the triangle next to Trust, in the When using this certificate: select Always Trust, repeat until all 4 do not have the red circle with a white X.

You may be prompted to enter computer password when you close the window

Once you select Always Trust, your icon will have a light blue circle with a white + on it.

The 'bad certs' that have caused problems for Windows users may show up in the keychain access section on some Macs. These need to be deleted / moved to trash.

The DoD Root CA 2 & 3 you are removing has a light blue frame, leave the yellow frame version. The icons may or may not have a red circle with the white x

or DoD Interoperability Root CA 1 or CA 2 certificate
DoD Root CA 2 or 3 (light blue frame ONLY) certificate
or Federal Bridge CA 2016 or 2013 certificate
or Federal Common Policy CAcertificate
or or SHA-1 Federal Root CA G2 certificate
or US DoD CCEB Interoperability Root CA 1 certificate

If you have tried accessing CAC enabled sites prior to following these instructions, please go through this page before proceeding

Clearing the keychain (opens a new page)

Please come back to this page to continue installation instructions.

Step 5a: DoD certificate installation instructions for Firefox users

NOTE: Firefox will not work on Catalina (10.15.x), or last 4 versions of Mac OS if using the native Apple smartcard ability

Download AllCerts.zip, [remember where you save it].

double click the allcerts.zip file (it'll automatically extract into a new folder)

Option 1 to install the certificates (semi automated):

From inside the AllCerts extracted folder, select all of the certificates

<control> click (or Right click) the selected certificates, select Open With, Other..

In the Enable (selection box), change to All Applications

Select Firefox, then Open

You will see several dozen browser tabs open up, let it open as many as it wants.

You will eventually start seeing either of the 2 messages shown next

If the certificate is not already in Firefox, a window will pop up stating 'You have been asked to trust a new Certificate Authority (CA).'

Check all three boxes to allow the certificate to: identify websites, identify email users, and identify software developers

or

'Alert This certificate is already installed as a certificate authority.' Click OK

Once you've added all of the certificates..
• Click Firefox (word) (upper left of your screen)
• Preferences
• Advanced (tab)
• Press Network under the Advanced Tab
• In the Cached Web Content section, click Clear Now (button).
• Quit Firefox and restart it

Option 2 to install the certificates (very tedious manual):

Click Firefox (word) (upper left of your screen)

Preferences

Advanced (tab on left side of screen)

Certificates (tab)

View Certificates (button)

Authorities (tab)

Import (button)

Browse to the DoD certificates (AllCerts) extracted folder you downloaded and extracted above.

Note: You have to do this step for every single certificate

Note2: If the certificate is already in Firefox, a window will pop up stating: 'Alert This certificate is already installed as a certificate authority (CA).' Click OK

Note3: If the certificate is not already in Firefox, a window will pop up stating 'You have been asked to trust a new Certificate Authority (CA).'

Check all three boxes to allow the certificate to: identify websites, identify email users, and identify software developers

How To Trust An App On Mac Download

Once you've added all of the certificates..
• Click Firefox (word) (upper left of your screen)
• Preferences
• Advanced (tab)
• Press Network under the Advanced Tab
• In the Cached Web Content section, click Clear Now (button).
• Quit Firefox and restart it

Step 6: Decide which CAC enabler you can / want to use

Only for Mac El Capitan (10.11.x or older)

After installing the CAC enabler, restart the computer and go to a CAC enabled website

NOTE: Mac OS Sierra (10.12.x), High Sierra (10.13.x), Mojave (10.14.x) or Catalina (10.15.x) computers no longer need a CAC Enabler.

Try to access the CAC enabled site you need to access now

Mac support provided by: Michael Danberry

If you are wondering why an interesting iOS app from a website is not found on App Store, then chances are you have found an enterprise app. In order to install and launch an enterprise app (downloaded from other sources than App Store), you will need to trust the app on your iPhone to use it. Miscreants always fool innocent users and trick them through malicious apps time and again, so to make sure that the users privacy and security stays intact even if an app is installed from other sources than App store, Apple has made it necessary to trust the app on your iPhone prior to making use of it.

Well! You need to follow this article to understand how to install and trust a custom enterprise app on iPhone securely. The process is well explained, so that you are well aware of what your motive is and what exactly you are going to do by installing the app.

1. How to Install Custom Enterprise Apps on iOS

Installation of custom enterprise apps on your iPhone is possible, only when you have trusted the app on your device. Until then, there is hardly any chance of getting the apps running on your iPhone. In this article, we are going to feature how to install and trust an app on iPhone.

There are two ways to install custom apps on your iPhone – through Mobile Device Management (MDM) and manual installation.
While the MDM automatically trusts the app on your iPhone, the manual method requires you to manually trust the app. MDM is a safe method and requires no interaction at your end.

Here are the steps to manually install an app on iPhone –

  1. Browse through the app page, and click on the iOS download tab.
  2. Click on the 'Open' option when prompted with 'Open this page in 'iTunes'?'.
  3. Tap 'Install' on the next screen and wait until the custom app gets downloaded in your iPhone.
  4. After installing, when you try to open the app, you won't be able to do so. An 'Untrusted Enterprise Developer' pop-up will appear making you aware that the installed app is not trusted and you won't be able to use it until you trust this app. Tap 'Cancel' on the pop-up and exit it.

Note: It is vital to trust the custom enterprise app on your iPhone in order to access it after installation. So, here the following section will provide you the details for how you can trust app on iPhone so that you can get through the app easily.

2. How to Trust an App on iPhone

Without further delay, we will directly make you learn the important process of trusting an app. Go along with the step by step guide to understand how to trust an app on iPhone:

1. After canceling the above pop-up, go to the 'Settings' app on your iPhone or other iOS device and click the 'General' tab

2. You will find various options, tap on the 'Profiles', 'Device Management' or 'Profiles & Device Management' tab under the 'General' tab.

Note: 'Profiles & Device Management' option will appear on your iPhone, only after you have downloaded an enterprise app and try to access it as well.

3. Now, look for the 'Enterprise App' heading and you will be able to notice the developer profile.

How To Trust An App On Mac

Note: The developer profile refers to the developer of the enterprise app you have installed on your iPhone.

4. Tap on the developer name now and you will be asked to trust the developer. Tap on 'Trust [developer name]' option. It will ensure that trust has been established for that particular developer.

5. After tapping the developer name in the above step, you will be prompted to confirm your selection in this part. Click on the 'Verify App' button on the popup window.

6. Now the developer profile is trusted on your iPhone and you can now launch the app and start following the onscreen instructions to provide the required permissions to use the app. Also, you can download, install and use other apps from the same developer in future.

How To Trust An App On Mac Computer

The developer will be trusted as long as you haven't used the 'Delete App' button for deleting all the apps of that developer from your iPhone.

While carrying out the above exercise of trusting an app on iPhone, you need to make sure that iPhone has internet connectivity. It ensures that you can double check the certificate of the app developer before trusting the app.

Periodical re-verification of the app's developer certificate is required after the first instance. It ensures trustworthiness of the enterprise app developer. Launching the app or tapping 'Verify App' keeps the trust intact after connecting to the internet.

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